With the Fitness Center+, we accompany your machines through their entire life cycle. From commissioning to long-term performance enhancement.
With our innovative Spühl Smart Services, you can reach the next level - the IMPROVE phase. Monitor, analyze, and automate your production to get the best out of your machines. Our service portfolio guarantees high performance, longevity, and value retention of your plant. Rely on our experience and optimize your processes with customized solutions for rinsing, Fides, and Remex machines.
Benefit with a service agreement for all Fitnesscenter+ services.
- HELPDESK
- TRAINING
- MAINTENANCE
- SPARE PARTS
- SMART SERVICES
TECHNICAL SUPPORT, REMOTE SERVICE
If you have any questions about the machine or if there is an issue, our help desk team will provide you with reliable information over the phone and analyse your machine together with you using remote access.
The Advantages for You:
- Available daily from 7 AM to 6 PM, Monday – Friday (Swiss Time)
- Free of charge during the 3-year guarantee period
- Speak to our experts immediately in six languages
- Efficient troubleshooting often avoids the need for an on-site technician
- Targeted preparation of a technician assignment and precise spare parts identification
QUALITY PARTS AND MATERIAL, RETROFIT, SPÜHL360 ONLINE ORDER
Our spare parts guarantee high efficiency and the least production downtime. Availability, price, order history - all at a click around the clock with our online customer portal Spühl360
The Advantages for You:
- Availability of spare parts for at least 10 years after machine purchase
- 2% discount for orders through Spühl360
- Order-related spare parts catalogue
- In urgent cases, we bring the spare parts directly to you (hand to hand)
- Quick reaction time within 24 hours after enquiry
- Brand quality at a fair price
SPÜHL MONITORING & ANALYTICS, SPÜHL CONNECT, SPÜHL SCHEDULE
Optimized production and quality monitoring are essential in all production. Our Smart Services enable you to collect production data, monitor your machines, and automate your production.
The Advantages for You:
- Improved product quality and reduced waste
- Optimized use of raw materials, which can save you up to $4,000 per machine per year
- Consistent performance of the fleet and fewer breakdowns
- Digitalization and automation of your production process
- Integration of machine data into third-party systems
