Fitnesscenter+

Our Comprehensive Service

With the Fitness Center+, we accompany your machines through their entire life cycle. From commissioning to long-term performance enhancement.

With our innovative Spühl Smart Services, you can reach the next level - the IMPROVE phase. Monitor, analyze, and automate your production to get the best out of your machines. Our service portfolio guarantees high performance, longevity, and value retention of your plant. Rely on our experience and optimize your processes with customized solutions for rinsing, Fides, and Remex machines.

Benefit with a service agreement for all Fitnesscenter+ services.

Helpdesk

Technical support, remote service

If you have any questions about the machine or if there is an issue, our help desk team will provide you with reliable information over the phone and analyse your machine together with you using remote access.

Your advantages:

Available daily from 7 AM to 6 PM, Monday – Friday (Swiss Time)
Free of charge during the 3-year guarantee period
Speak to our experts immediately in six languages
Efficient troubleshooting often avoids the need for an on-site technician
Targeted preparation of a technician assignment and precise spare parts identification

Helpdesk contact:
Phone +41 71 292 13 75
WhatsApp +41 79 765 79 18
E-mail: services@spuhl.com

Training

Instruction, refresh training, videos

If you have well-trained employees, they provide maximum added value for the machine because they work in a routine, efficient way and can solve minor problems themselves.

Your advantages:

The machine’s potential is fully exploited
Individually designed training programs on-site or at Spühl/Fides
Very experienced trainers with practical knowledge
Training in German, English, or Spanish
Detailed training documentation

Helpdesk contact:
Phone +41 71 292 13 75
WhatsApp +41 79 765 79 18
E-mail: services@spuhl.com

Maintenance

Inspection, servicing, revision

Nobody can afford machine downtime. The availability of the machine is maximized by means of regular preventive maintenance and revisions. In the event of downtime, our service technicians will be on site quickly.

The Advantages for You:

Secures the production process
High level of availability of machines and value retention of the equipment
Secure output quality
Highly qualified service technicians - close at hand
Sound documentation of the condition of the machine

Helpdesk contact:
Phone +41 71 292 13 75
WhatsApp +41 79 765 79 18
E-mail: services@spuhl.com

Spare Parts

Quality parts and material, retrofit, Spühl360 online order

Our spare parts guarantee high efficiency and the least production downtime. Availability, price, order history - all at a click around the clock with our online customer portal Spühl360.

Your advantages:

Availability of spare parts for at least 10 years after machine purchase
2% discount for orders through Spühl360
Order-related spare parts catalogue
In urgent cases, we bring the spare parts directly to you (hand to hand)
Quick reaction time within 24 hours after enquiry
Brand quality at a fair price

Helpdesk contact:
Phone +41 71 292 13 75
WhatsApp +41 79 765 79 18
E-mail: services@spuhl.com

Smart Services

Spühl Monitoring & Analytics, Spühl Connect, Spühl Schedule

Optimized production and quality monitoring are essential in all production. Our Smart Services enable you to collect production data, monitor your machines, and automate your production.

The Advantages for You:

Improved product quality and reduced waste
Optimized use of raw materials, which can save you up to $4,000 per machine per year
Consistent performance of the fleet and fewer breakdowns
Digitalization and automation of your production process
Integration of machine data into third-party systems

Helpdesk contact:
Phone +41 71 292 13 75
WhatsApp +41 79 765 79 18
E-mail: services@spuhl.com